Dubai- Masaader News
As part of Dubai Customs’ “Al Furdah Innovates 2022” activities during the UAE Innovation Month 2022, the Service Innovation Department organized three sessions on the future of innovation, supply chains and digital transformation in customs sector in cooperation with the Rochester Institute of Technology University- Dubai and the Global Innovation Institute (GINI).
The sessions, which saw the participation of more than 300 employees, clients, researchers and partners, aimed at sharing scientific scenarios and spreading academic knowledge to enhance and further develop services and practices in digital transformation.
President at Rochester Institute of Technology-Dubai Dr. Yousef Al-Assaf delivered a presentation in the first session on the future of corporate and innovative leadership. He highlighted the role digitalization plays in developing government services and products, and tools to invest in the 4th industrial revolution technologies in the customs sector. He talked about two studies done by Rochester University to measure levels of digitalization, agility, and innovation at different government and private entities, stating that Dubai Customs was among the best, as the studies showed.
In the second session, Professor Aws Al Jubouri of the British University of Dubai lectured on decision-making approaches to enhance flexibility of supply chains through 4th industrial revolution technologies during the pandemic.
Today, Monday, Anthony Mills, CEO, the Global Innovation Institute (GInI), USA, lectured on innovation, digital transformation in the global supply chain and customs sector.
Dr. Hussam Juma, Director, Service Innovation Department at Dubai Customs said; “Dubai Customs implements technological advancements and 4th industrial revolution technologies including AI, blockhain and automation, to create creative solutions in the face of current and future challenges, and to raise efficiency of customs services. There are a number of existing disruptive projects to serve the purpose including the Smart Risk Engine, the Smart Al Munaseq Application, Customs Auditing Robot, among others. These advancements have helped us to save around AED96 million and to reduce time needed to complete transactions by 76% in 2021.
Innovations and advancements have helped us top the GINI list, which puts Dubai Customs as the most distinguished organization in the Middle East list and the first government department worldwide to achieve this unprecedented feat. GINI report on the Middle East 2021 stated that the UAE is among the most active in innovation, and Dubai Customs is the most innovative organization in the Middle East.”
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